Returns

Return Policy

At [Raghu Textile], we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to make the process as easy as possible.

Eligibility for Returns

  • Timeframe: Items must be returned within 7 days from the date of delivery.
  • Condition: Items must be unused, unworn, and in the same condition that you received them. They must also be in the original packaging with all tags attached.
  • Non-returnable Items: Certain items are exempt from being returned, including:
    • Gift cards
    • Final sale items
    • Customized or personalized products

Return Process

  1. Initiate a Return: To start a return, please contact our customer service team at [Info@tooshmoda.com] with your order number and reason for the return.
  2. Receive a Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions on how to send your item back.
  3. Ship the Item: Carefully pack the item, including the RA number inside the package, and ship it to the address provided by our customer service team. Please ensure you use a trackable shipping service or purchase shipping insurance. We are not responsible for items lost in transit.

Refunds

  • Processing Time: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
  • Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
  • Partial Refunds: In some cases, only partial refunds are granted (if applicable), such as for items not in their original condition or items returned after the 7-day window.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Info@tooshmoda.com] with your order number and details about the defect or damage.

Return Shipping Costs

  • Customer Responsibility: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Refund of Shipping Costs: If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our return policy, please contact our customer service team at [Info@tooshmoda.com] or call us at [9815966344]. We are here to assist you and ensure your shopping experience with [Raghu Textile] is a positive one.